Online Purchase Return Policy :

Items purchased online are not eligible to be returned at one of our Carolina Pottery store locations. We apologize for any inconvenience.

If you are unsatisfied with your purchase for any reason, you may return your item(s) purchased, for a full refund, minus the original shipping costs. Items must be received undamaged and in their original condition and a credit will be issued to the same credit card your order was processed with. Unless otherwise noted, customers will be responsible for all return shipping costs. Exchanges are only permitted in the event an item arrives damaged or is otherwise incorrect.

Please contact us at within 30 days of purchase for return instructions.

In-Store Purchase Return Policy:

Please contact your local store for return instructions

Smithfield, NC: 919-934-1157
W Columbia, SC: 803-936-1447
Augusta, GA: 706-855-1525
Myrtle Beach, SC: 843-443-6440